Winning corporate business requires understanding how leaders think, what challenges they face, and where external partners can add value.
In this one-hour virtual session, hosts Rob Rudy and Ross Saunders sit down with Paul Bognar for a live Q&A on leading and growing a national service business. Paul will briefly share his leadership context, followed by a focused discussion on the real pressures companies face today.
The conversation will explore issues such as managing a people-driven operation with high turnover, maintaining service consistency across multiple locations, responding to instant customer feedback, competing in crowded markets, and navigating rising costs and uncertainty. It will also look at how organizations continue to evolve as customer behaviour shifts.
Each challenge will be examined through a practical lens. Where is the opportunity for a speaker, trainer, or advisor to help? What problems are worth solving? What topics matter? How do you approach a company like this and get in front of decision-makers
The session is primarily Q&A, with Rob and Ross leading the discussion and participants contributing questions through the chat. The goal is to help members connect real business challenges to clear opportunities for their work.
Participants will leave with a sharper view on how to position themselves, how to align their expertise to actual needs, and how to engage corporate clients in a way that leads to meaningful work.
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Paul Bognar
Paul J. Bognar is the President and Chief Operating Officer of Service Inspired Restaurants. Paul joined SIR Corp in 2012, driven by his passion for people and hospitality, and is at the center of the company’s culture. Paul has been the driver of improved processes focused on operational excellence and leadership development. Paul’s commitment to the company’s values and promises extends to both employees and the supplier community. Paul has been very active bringing visibility to the hospitality industry at both a Provincial and Federal level with a number of proposals and recommendations to ensure the success of the industry. SIR Corp consists of several brands, most notably Jack Astor’s, Scaddabush, RED’S, Edna+Vita, Loose Moose and Duke’s. The company employs just over 4,400 team members across its 55 locations, generating over $320M in revenue. |